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Delivery Times
Delivery to domestic/home addresses are completed on weekdays only. Orders are typically delivered within 7 business days from despatch. Deliveries to regional or remote areas may take longer. All delivery time frames are indicative and may be longer if impacted by events, weather or any other circumstances beyond Integrate AV's control.
Accepting Delivery of your Order
All online orders will be delivered to the nominated address at the time of placing your order. All Integrate AV orders will require a signature upon receipt. Discretion may be used by the carrier personnel to leave your delivery in a safe place or with an alternate person at that address.
Split Order or Partial Delivery
In some cases your order may need to be sourced from multiple warehouses. This means that larger orders with multiple items may arrive in multiple deliveries and potentially by multiple carrier companies. If it is important that your order arrives at the same time, please contact IAV prior to placing your online order.
Click & Collect
Click & Collect is currently not available. If you have a specific delivery requirement, please contact us directly prior to placing your order as we may be able to assist with an alternative delivery option.
Bulky and Heavy Deliveries
Some products are heavy and bulky. While we do our best to offer you the correct delivery rates, some bulky and heavy items may incur an additional freight / handling fee to be charged depending on the final delivery address. We will contact you prior to shipping your order for costs (if any) and freighting options.